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How to fix No Internet on Netgear WiFi extender With external antenna

To improve your network, install a Netgear WiFi extender With external antenna. External antennas enhance bandwidth, allowing more data to be sent over the internet.

So you’ve connected your Netgear WiFi extender With external antenna, but you still can’t connect to the internet. Allow us to assist you. We assisted a Netgear consumer who had a similar issue. The blog post will help you comprehend the scenario and overcome the problem you are now experiencing.

FIXED: Can’t Use Netgear WiFi extender With external antenna

The Issue

Walk through the scenario that our user was going through. A WiFi router is installed inside the house. The user needs internet access in the garage, which has double steel walls. 

In the garage, he put a Netgear WiFi extender EX6120. The router’s signals cannot get through the walls. He purchased a Tupavco TP542 external antenna, which is hooked to the EX6120 and is put outside the garage. There is no internet connection even after attaching the Netgear WiFi extender With external antenna. What should you do in such a situation?

The Resolution!!

We have documented the troubleshooting procedure used by our professionals, who assisted the user in conversation. You must take a few steps to resolve the problem that you are presently experiencing. Continue reading. We recommend that you check the signals from your WiFi router before attempting any of these methods. Check that it works properly. Check the power supply. The router must be capable of providing a reliable internet connection. If you haven’t updated your router’s firmware in a long time, log in and do so. You can log in using your Netgear IP address. Some routers set the default IP address to To update the firmware on your router, use the IP address allocated to it and login.

Place the external antenna within the range of the router.

The external antenna must be located within the WiFi router’s range. The whole point of connecting a Netgear WiFi extender With external antenna is to receive signals from the router. But how will the goal be achieved if the antenna does not receive signals?

We recommend that you move the antenna so that it is within the boundary line of your home router.

Test the Cable

There are two methods for receiving signals from the external antenna. The first is wireless, whereas the second is wired. Examine the cable to see if you have hardwired the Netgear WiFi extender With external antenna. Check to see whether it has any cuts. It should be free of harm. Aside from that, ensure that the cable is placed in the correct ports and is securely connected. No loose connections will assist you in receiving internet signals.

Bring Extender into the range

There’s a potential that the Netgear WiFi extender isn’t within range of the additional antenna. This option is only available when connecting these two devices wirelessly. Examine the same. Reduce the distance between the two devices and test whether you can receive internet signals from your WiFi range extender.

Examine Antenna Connectors

If the connection between the antenna and the extender is incorrect, you will not get internet signals from it. One of the most common causes of a bad connection is a loose or missing antenna connector. Examine the connectors thoroughly and ensure that everything is in good working order. The extension cable connecting the extender to the antenna should not slack as a result of a defective connector.

Reboot the network connection.

Minor malfunctions can disrupt the operation of technical gear. Power cycling works like magic to eliminate such issues. Try it out right now. Turn off the Netgear WiFi extender and remove the power cable. Repeat the process with the WiFi router. Allow the gadgets to rest for a while. Disconnect the cable that connects the Netgear WiFi extender With external antenna.

Make the connection again after some time has passed. Connect the router and turn it on, then connect the Netgear WiFi extender. The devices should function properly and without issues.

Let us conclude.

If you’ve connected a Netgear WiFi extender With external antenna but are still getting no internet signals, the solutions in this post will come in handy. Other customers who had similar issues reported that these changes worked nicely.

We are hopeful that your extender is now producing better signals. Connect to it to get internet access on all of your devices.